Shipping policy

Thank you for shopping with Highcaliber! We are committed to providing a clear and reliable shipping experience. Please review the details below before placing your order.

Order Processing & Cut-Off Time

Processing Time: All orders are processed within 1–2 business days (Monday–Friday, excluding U.S. public holidays).

Order Cut-Off Time: Orders placed before 4:00 PM Central Standard Time (GMT-06:00) will be processed the same business day. Orders placed after this time will be processed the next business day.

Shipping & Delivery Timeline

Transit Time: Once processed, delivery typically takes 6–7 business days (Monday–Friday).

Total Estimated Delivery Time: 7–9 business days from the date of order.

Shipping Method: We use trusted U.S. carriers to ensure timely and safe delivery.

Shipping Cost: FREE standard shipping on all orders within the United States.

Delivery Areas: We currently ship only within the USA.

Order Tracking

After your order ships, you will receive an email confirmation with your tracking details. Tracking updates typically become active within 24–48 hours.

Order Modifications & Cancellations

Modifications: If you need to change your order (address, size, or quantity), email us at support@highcaliber.store as soon as possible. Changes cannot be guaranteed after processing or shipping.

Cancellations: You may cancel your order before it ships by contacting us. Approved cancellations will be refunded according to our Return & Refund Policy.

Lost, Delayed, or Missing Packages

If your package is delayed or does not arrive, contact us immediately. We will investigate with the carrier and work to resolve the issue as quickly as possible.

Incorrect Address

Please ensure that your shipping address is correct during checkout. Highcaliber is not responsible for delays or lost packages due to incorrect addresses. If you need to correct your address, email us before your order is shipped.

Shipping Summary

Cut-Off Time: 4:00 PM CST (GMT-06:00)

Processing Time: 1–2 Business Days (Mon–Fri)

Transit Time: 6–7 Business Days (Mon–Fri)

Total Delivery Time: 7–9 Business Days (Mon–Fri)

Contact Us

If you have any questions about your shipment, feel free to contact our support team:

Business Name: Highcaliber
Email: support@highcaliber.store
Phone: +1 (832) 680-1361
Address: 425 Brookside Ln, Hillsboro, MO 63050, United States